Refund policy
Return, Replacement & Refund Policy
At Hobby Nest, we are committed to delivering high-quality DIY Art Kits and ensuring customer satisfaction.
10-Day Replacement Policy
We offer a replacement within 10 days from the date of delivery if:
- The product is received in a damaged condition.
- An incorrect product is delivered.
- The kit is missing essential components.
How to Request a Replacement
To request a replacement, please contact us within 10 days of delivery with:
- Your order number
- Photos or videos showing the issue
- Your contact details
After verification, we will arrange a replacement at no additional cost.
Non-Returnable Items
Due to the nature of DIY Art Kits, we do not accept returns or provide refunds for:
- Change of mind
- Personal preferences
- Minor variations in color, design, or packaging
- Products that have been opened, used, or damaged after delivery
Refund Policy
Refunds are not provided except where a replacement is unavailable due to stock limitations or where required by applicable law.
Contact Us
For replacement requests or any assistance, please contact us at:
Hobby Nest
Email: thebluespringenterprises@gmail.com
We appreciate your trust in Hobby Nest and look forward to being a part of your creative journey.